Terms of Service
Agreement and scope
These Terms govern WrenFoundry websites, browser extensions, mobile apps, platform plugins, software, and services owned or operated by WrenFoundry or a business it controls (the “Services”). They apply when a Service does not publish separate terms. A signed order or product-specific terms control over these Terms for that product where they conflict. DueFiles Terms of Service govern DueFiles.
By accessing, installing, or using a Service, you agree to these Terms. If you act for an organization, you confirm that you have authority to bind it. “WrenFoundry” means the business operating the Service; a product order identifying a different WrenFoundry-controlled operator names the contracting party for that product.
Accounts and access
Provide accurate account information, protect credentials, keep access within assigned permissions, and report suspected misuse to security@wrenfoundry.com. The organization that administers a workspace controls its users, settings, content, and decisions made with the Service. You are responsible for activity under credentials you control, except activity caused by WrenFoundry’s breach of these Terms.
License and product use
During an authorized subscription, license, or evaluation, WrenFoundry grants you a limited, nonexclusive, nontransferable right to use the applicable Service for its intended purpose. You receive no ownership of software, source code, or WrenFoundry materials. Product documentation, a marketplace listing, and an accepted order identify the features, technical requirements, and usage limits of that product. Preview features can change or end without creating a service commitment.
Your content
You retain rights in information and content you submit, capture, or store through a Service. You authorize WrenFoundry and its providers to host, process, transmit, display, and technically adapt that content to deliver, secure, support, and maintain the Service. You confirm that you have the rights, notices, and permissions needed to provide the content and to direct its processing. We do not take ownership of your content or sell it for advertising.
Acceptable use
Do not use a Service to break the law, infringe another person’s rights, submit harmful code, gain unauthorized access, interfere with operation, defeat access controls, misrepresent identity or authority, or process data without permission. Do not reverse engineer protected software except where law allows it. Use browser, device, and platform permissions only for authorized work. We can restrict access to stop abuse, protect users, comply with law, or address a material breach.
Fees and marketplaces
A paid plan begins only after you accept a checkout or order that states its price and billing terms. That transaction states renewal, cancellation, tax, and refund terms. App stores and marketplaces administer purchases and refunds that their rules assign to them. An installed free app does not create a paid entitlement, and a marketplace’s terms also apply to distribution through that marketplace.
Privacy and data processing
The Privacy Policy describes personal information handling. The Data Processing Addendum is incorporated into these Terms when WrenFoundry processes customer personal data on the customer’s behalf. A product-specific DPA or signed agreement controls where it differs.
Third-party services
Connected platforms, websites, app stores, payment providers, and customer-selected integrations operate under their own terms. You control the connections you authorize. WrenFoundry is responsible for its Services, not for a third party’s content, availability, or decisions.
Ownership and feedback
WrenFoundry and its licensors own the Services, designs, documentation, names, and marks. You can send product feedback; you grant WrenFoundry a perpetual, worldwide, royalty-free right to use that feedback to improve its business and products. This grant does not include your private content.
Confidentiality
Each business party protects the other’s nonpublic business and technical information with reasonable care and uses it only for the relationship. This duty excludes information lawfully public, previously known without restriction, independently developed, or lawfully received from another source. A legally required disclosure is allowed after notice when notice is lawful.
Availability, suspension, and ending use
We maintain the Services and can change them for function, security, or legal compliance. We do not promise uninterrupted operation under these public Terms. An accepted order supplies any service level or support commitment. You can stop using a free Service at any time. Paid subscriptions end under their accepted billing terms. On termination, your license ends; export, deletion, and legal retention follow the applicable agreement and deletion process.
Disclaimers and liability
To the fullest extent permitted by law, Services are provided “as is” and “as available,” and WrenFoundry disclaims implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement. WrenFoundry does not warrant that a capture, inspection, highlight, generated result, template, alert, or third-party record is complete or suitable for a legal, financial, insurance, accessibility, or other consequential decision. An accepted order can provide express commitments.
To the fullest extent permitted by law, neither party is liable under these Terms for indirect, incidental, special, exemplary, or consequential damages, or for lost profits, revenue, goodwill, or business interruption. WrenFoundry’s aggregate liability under these public Terms is limited to the amount paid for the affected Service in the 12 months before the event giving rise to the claim, or US$100 if nothing was paid. This limit does not restrict liability that law forbids limiting, and an accepted order can set a different limit.
Business customer indemnity
An organization using a Service will defend and indemnify WrenFoundry against third-party claims arising from that organization’s content, unlawful use, or breach of these Terms, except to the extent caused by WrenFoundry. WrenFoundry will give prompt notice and reasonable cooperation; a settlement cannot impose a nonmonetary duty on the organization without its consent.
General terms
Delaware law governs these Terms, excluding conflict-of-law rules, and the state and federal courts in Delaware have jurisdiction over disputes, subject to mandatory consumer rights and venues. If a provision is unenforceable, the rest remains effective. Failure to enforce a provision is not a waiver. WrenFoundry can assign these Terms in a merger, reorganization, or sale of the relevant business; your assignment requires our consent. These Terms, the incorporated DPA, and any accepted order are the complete agreement for their subject.
Updates and contact
We post revised Terms with a new effective date. Material changes receive additional notice when required. Continued use after the effective date accepts the revised Terms; stop using the Service before that date if you do not accept them. Questions: support@wrenfoundry.com.